When forms are completed, the system asks the user to find their code again. Once that's is done it says all forms are completed.... That is an unnecessary step and causes friction and confusion. -CHR4831548
Sarah Karacic
2 months ago
in Intake Forms
0
Defect Logged
for provider reserved blocks to override appt category blocks
causing issues with scheduling. clinics have to manually remove the appt category blocks anytime they add a vacation or provider reserved block. CHR9311309
I am putting in a request for a PIN for each patient. The sign-in process is very cumbersome. After having a system that just required a 4-digit PIN and no questions asked, it was quick and seamless and kept our office flow going, no bottlenecking...
Quick scheduling options, if office is scheduling the next visit for a patient. Would be nice if they could just click on their appt for today, click COPY, and then navigate calendar to day/time scheduling next appt and click PASTE
Would be nice when setting up automations, like birthday reminders, if you had option to include Inactive Patients or Include Inactive patients. Because they did an import, they have over 1K to manually update to remove them from marketing automat...
clinic imported credits and some came over with negatives, when they discovered it was too late to edit and had to re-import. if these were always editable, or editable for longer that would be helpful. - CHR4871502
A feature office had with Rapid they miss, is they could create form letters, IE for Referrals. They could create a form letter to send an update to an MD for referral they sent, the form letter could pull in automatically the patient referred, th...
0
Defect Logged
