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Change Add Payments to "Add Payments/Write Off in claim history

In the claim history under Actions the dollar sign icon currently reads: Add Payment. New clinics and new staff do not know that this is also for adding manual write offs (doctor directed, etc).
Guest 10 days ago in Billing 0 Waiting for Review

Adding Notes to Product Lines

When we charge for records, it's usually to a firm or company that will regularly pay us on net 30-60 days. At times, they "don't get" the invoice and takes us following up on that balance. We are not able to add notes to that line item on the pro...
Guest about 2 months ago in Billing 0

Search for procedure codes on the fee slip by the area (on the body)

The codes and names are truncated because of space available. The Providers have to hover over each code until they find the code they are looking for. Very time consuming. With technology today I would assume it could be set up to pull the code b...
Guest 2 months ago in Billing 0

notes box under the attorney info

add a comment box for notes under attorney info on billing dashboard
Sarah Karacic 4 months ago in Billing 1

Categories for codes on Fee slip

Can you add a lower extremity category for common dx codes? It seems very odd there isn’t that option. I can’t use the favorites category if there no way to organize the codes by region. But I can use common so please have someone add a lower extr...
Guest 4 months ago in Billing 0 Defect Logged

Estimated Insurance Pays/Owes Statement

Provider would like a Statement added that showed what insurance was estimated to pat and what the PR responsibility would be - like PMR in a statement form
Carrie Pullis 4 months ago in Billing 0 Planned

delete available options for providers

providers are asking for deletion option to be available. Want to delete entries and not have to request that all the time. Dr Russ is asking. He wants to delete CO45 on certain payers, since he is not in network and doesn't have to follow those c...
Guest 4 months ago in Billing 0 Future consideration

Allowing to apply insurance payments to a Termed Policy.

Having the ability to apply insurance payments to date of services that fall under termed policy, instead of having to make the insurance active then proceed, then going back and marking the insurance inactive again.
Lyndsey Sullivan 5 months ago in Billing 0 Planned

DOI auto populates from insured dashboard

provider would like to see DOI auto populate form insured dashboard onto fee slip
Guest 5 days ago in Billing 0 Waiting for Review

Gold Claims to change to Purple when re-worked

CHR9656796 - " Our process is that we run the aging report for gold and red and post any payments, updates, etc but if a gold claim is being reworked is there a way to change it to purple until an updated insurance response is received"
Sarah Karacic 25 days ago in Billing 0 Waiting for Review