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SMS/Email

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SMS Unsubscribe differentiate from Reminders Messaging

" I'm hoping to see something that I've seen with other two way texting services, we could do a separate reminder texts, from "updates" or other office things. So we could toggle, reminders only, or all the update categories." Clinics run into an ...
Sarah Karacic 3 months ago in SMS/Email 0

Send Later Option - SMS

Multiple doctors have requested to "Schedule" out SMS communications. For example, if they are closed for the weekend but want something to send out on sunday for monday's appts- they could schedule it the week before.
Sarah Karacic 5 months ago in SMS/Email 2

rescheduled appointments to not get a reminder

No description provided
Sarah Karacic about 2 months ago in SMS/Email 0 Defect Logged

Ability for Patients to Text Clinic through their Website

text widget/icon integrating to the clinic website. see attached.
Sarah Karacic about 2 months ago in SMS/Email 0

JPEG in SMS

Ability for clinics to receive images via SMS from their patients. Some clinics ask the patient to text a picture of their insurance card but it doesn't come through.
Sarah Karacic 3 months ago in SMS/Email 1

Confirm Unsubscribe

A message or notification to confirm unsubscribing, maybe clarify that reminders will also stop going out if proceed to unsubscribe.
Sarah Karacic 3 months ago in SMS/Email 0

User Notifications for New SMS/Emails

"Per user notifications, so all members see incoming texts, we often don't get messages saved or unread by all parties by the time it needs to be seen by the party/user it was directed for" A notification system for individual Users to see notific...
Sarah Karacic 3 months ago in SMS/Email 1 Future consideration

Email Report for "Undelivered" Emails

Report under Patient or Reports for "Undelivered Emails" much like the text delivery report.
Sarah Karacic 3 months ago in SMS/Email 0

Unlimited SMS

Create a subscription option or way for clinics to pay for unlimited SMS per month or even an option higher than 5k.
Sarah Karacic 5 months ago in SMS/Email 0 Future consideration