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SMS/Email

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record of emails to attorneys & non-patient emails

when clinics send records from the treatment dashboard, if they're sending it to an attorney or someone other than the patient, there is no record of it in CS to confirm sent
Sarah Karacic 4 months ago in SMS/Email 0 Waiting for Review

ability for system to log email replies

CHR7430946
Sarah Karacic 4 months ago in SMS/Email 1 Will not implement

SMS Unsubscribe differentiate from Reminders Messaging

" I'm hoping to see something that I've seen with other two way texting services, we could do a separate reminder texts, from "updates" or other office things. So we could toggle, reminders only, or all the update categories." Clinics run into an ...
Sarah Karacic 8 months ago in SMS/Email 0

ability to set reminders for particular day

Example: for Mondays patients to get reminder on Friday instead of just "1 day before" CHR4651575
Sarah Karacic 6 months ago in SMS/Email 0 Waiting for Review

Send Later Option - SMS

Multiple doctors have requested to "Schedule" out SMS communications. For example, if they are closed for the weekend but want something to send out on sunday for monday's appts- they could schedule it the week before.
Sarah Karacic 11 months ago in SMS/Email 2

replace the number that all texts that are sent from Chirospring to say the business/office name instead of a number.

CHR4401503
Sarah Karacic 4 months ago in SMS/Email 0

rescheduled appointments to not get a reminder

No description provided
Sarah Karacic 7 months ago in SMS/Email 0 Defect Logged

Ability for Patients to Text Clinic through their Website

text widget/icon integrating to the clinic website. see attached.
Sarah Karacic 7 months ago in SMS/Email 0

JPEG in SMS

Ability for clinics to receive images via SMS from their patients. Some clinics ask the patient to text a picture of their insurance card but it doesn't come through.
Sarah Karacic 8 months ago in SMS/Email 1

Confirm Unsubscribe

A message or notification to confirm unsubscribing, maybe clarify that reminders will also stop going out if proceed to unsubscribe.
Sarah Karacic 8 months ago in SMS/Email 0