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The ability to upload file that is a copy of the EOB they get from paper checks

They want the ability to upload an EOB from a paper check into the software and have it tied to the patient's claim. This way when they are in that patient's ledger they can click on the file attached to be able to view that EOB. There is another ...
Guest 5 months ago in Statements 0 Future consideration

To have a link within the patient's ledger where they can view and/or preview the ERA that is tied to that claim

Other EHRs do this and it is a quick way of seeing the ERA when looking at a patient's claim in their ledger. Currently the only way a clinic can see the ERA is in the ERA report. This means they will have to toggle between tabs to do this or leav...
Guest 5 months ago in Statements 0 Planned

Notes in Front Desk

Would be helpful if two providers can complete separate notes from the front desk screen for a patient vs having to click into treatment dashboard to start a new note.
Sarah Karacic 6 months ago in Front Desk 0

Appointment Cancelling

Many doctors would love if patients can cancel their own appts either in-app or online. It is especially hard for solo-practitioners or those who are low-staff certain days of the week.
Sarah Karacic 6 months ago in Appointments 3

Custom Access Roles

Clinics want to be able to customize access that particular users have.
Sarah Karacic 6 months ago in Settings 0

Improve Template Visuals

1.) Text boxes within a note aren't obvious to see if there isn't data in the field (see SS 1). 2.) Also, the subluxation levels aren't easy to see if picked. See SS 2. An idea would be to make them grey so they someone who might have vision issue...
Sarah Karacic 6 months ago in Custom Templates 1

Cancel/Rescheduled Appointments removed off Scheduler

Clinics have noted that the reschedule status on an appointment does not open the time slot back up on the scheduler for other patients to book into. Would be nice for feature to function just as the 'cancelled' status does & create an open sp...
Sarah Karacic 6 months ago in Scheduler 3

CS Pay History TOTALS

Request for Chirospring Pay History report to include Total $
Sarah Karacic 7 months ago in Reports 0 Future consideration

View and edit Treatment Notes in provider app

can only start new notes. need ability to edit started notes for the providers who work only in the app
Sarah Karacic 7 months ago in Provider App 1 Future consideration

Automated Reviews

Automated reviews should be able to trigger from other areas of the check out feature, not only payment checkout on front desk. Ask of right now the only way to trigger the automatic patient review link is with payment checkout on front desk screen.
Sarah Karacic 8 months ago in Growth Hub 2