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Change Add Payments to "Add Payments/Write Off in claim history

In the claim history under Actions the dollar sign icon currently reads: Add Payment. New clinics and new staff do not know that this is also for adding manual write offs (doctor directed, etc).
Guest 9 days ago in Billing 0 Waiting for Review

DOI auto populates from insured dashboard

provider would like to see DOI auto populate form insured dashboard onto fee slip
Guest 4 days ago in Billing 0 Waiting for Review

Gold Claims to change to Purple when re-worked

CHR9656796 - " Our process is that we run the aging report for gold and red and post any payments, updates, etc but if a gold claim is being reworked is there a way to change it to purple until an updated insurance response is received"
Sarah Karacic 24 days ago in Billing 0 Waiting for Review

Superbill to include both payments and balance

The superbill with payments does not have a remaining balance and the superbill without payments does not show the total amount paid by the insurance/payment subtracted from the original amount. CHR6641318
Sarah Karacic about 1 month ago in Billing / Statements 0 Waiting for Review