Paperless Billing

Customers currently use the CA Memo to identify paperless patients, but staff must manually review every invoice before printing statements.

This process takes over 2 hours each week and is prone to error.

Requested Solution:
Add separate tabs or filters for Printed Statements and Paperless/Electronic Statements so paperless patients are automatically excluded from the print queue, allowing staff to simply select the printed statements and send them to the printer.

Business Impact:
Reduces manual review time, improves workflow efficiency, and minimizes the risk of printing statements for paperless patients.

CHR2731326