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ChiroSpring 360 Ideas Portal
Categories SMS/Email
Created by Sarah Karacic
Created on Jan 8, 2025

SMS Unsubscribe differentiate from Reminders Messaging

"I'm hoping to see something that I've seen with other two way texting services, we could do a separate reminder texts, from "updates" or other office things. So we could toggle, reminders only, or all the update categories."

Clinics run into an issue if patient Unsubscribes because of a promotional message, then doesn't get their Reminder messages either. Maybe an update to differentiate the two types of communications?

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