Clinics have noted that the reschedule status on an appointment does not open the time slot back up on the scheduler for other patients to book into. Would be nice for feature to function just as the 'cancelled' status does & create an open spot on scheduler.
CHR9671481
remove cancels off schedule or to not show on the online scheduler but still have record that it was cancelled. - CHR4281527
"Cancelled appointments are crossed out but stay on the schedule, generally we need this slot. It would be helpful if they were logged in the patient's account, but deleted from the time slot"